The countdown is on…

The countdown is clearly on for next year’s FIT Show. The marketing campaign around the ‘Be A Part of FIT’ theme has already started in the press and online, and I noticed that visitor registration has even opened already (that one might be a bit early maybe!)

Mila didn’t exhibit at the last FIT Show in 2017 because the timing didn’t quite fit with our product development cycle, but many of us Continue reading…


Top Marks

We’ve just received our brand new certificate from BSI confirming that Mila is now accredited to the ISO9001:2015 quality standard – the revised version of ISO9001:2008.

While this in itself would be a fine achievement, what makes it particularly special is that, Continue reading…


GDPR – only 5 days left!

If you haven’t heard of GDPR by now, you’re clearly not checking your in-box often enough!

GDPR represents a massive change in the way that companies have to handle data about their customers, and it’s being introduced right across the EU to give customers more rights and protections.

It’s meant to control how data is used and stored by switching the onus from opting out of direct marketing communications to opting in. Continue reading…


Deserved recognition

The last couple of years have been some of the most challenging in Mila’s recent history – almost entirely because of the economic impacts of the Brexit vote of course. The 20% fall in the value of the pound has massively driven up our costs, while the wavering in consumer confidence has had a dampening effect on customer demand.

Obviously, we’ve all had to dig deep here to make sure that Mila has maintained its market leading position and has remained both strong and profitable. Things are going well for us currently, as demonstrated by our G17 Component Supplier of the Year award, but we all know the hard work is far from over. Continue reading…


Five star products

Like most of us I’m sure, I rarely buy anything online anymore without reading the reviews. We’ve all got used to checking products before we buy and, thanks to the transparency of social media, it’s easy to gauge the general level of customer satisfaction with any business fairly instantly.

As a supplier, online reviews obviously serve as a constant reminder of just how important every single customer is to the success and reputation of your business. It used to be said that a satisfied customer would tell two or three people about his experience while a dissatisfied customer would tell 20, but the internet has magnified that many times over. Continue reading…