Hello Business Casual

We’ve introduced a new Business Casual policy at Mila – but customers can relax because it only refers to the new office dress code!

As of this week, we’ve officially adopted the hybrid working model at Mila which seems to be becoming pretty standard across the industry. Everyone who doesn’t physically need to be on the premises 5 days a week is being given the option of working three days in the office and two days from home.

It means we’ll get all the benefits of collaborative working and sharing of ideas which I think work best when we’re all together in the same space, but our team will still be able to enjoy the flexibility of working two days from home if that suits their lifestyle and family commitments.

We’ve extended the flexibility to the dress code too, with everyone being encouraged to dress for their day – so jeans are in for the office, but we can all still be suited and booted whenever we need to be.

The Mila team has more than justified my faith in them over the past 20 months, so shifting to this new way of working has actually been a fairly easy decision for all of us.

We don’t think customers will notice any real difference – we’ll be maintaining the same Mila standards of quality and service at all times and when we visit customers or they visit us, we’ll all look as professional as ever.

Obviously, we recognise that COVID hasn’t gone away, so while more of us will be around the building from this week, we’ll still have the same COVID secure protocols in place to protect everyone here. Now that we’re finally back together and we can start inviting customers into the building again, I think it’s more important than ever to keep the lateral flow tests going and stay in our bubbles so that we can really start to appreciate all the benefits that will bring.


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