Techtalk | Straff Cooke, Technical Director, Mila
When a new hardware product is launched, customers have every right to expect that it will have been fully tested to the very latest security and performance standard – that’s standard practice across the industry.
What about a product which has been out in the market for several years though and which was tested to an earlier version of the standard? Is it acceptable for manufacturers to continue to claim compliance for that product when the requirements of the standard have since changed, even if the product is marked and dated?
Although it’s technically within the rules, I would argue that it is misleading customers somewhat. It frustrates me when I see products from some of Mila’s competitors which are being sold with TS007 accreditation, for example, when in reality they have not been accredited to the most up to date 2015 version of the test.
That surely misleads trade buyers and puts them in an impossible position when they are selling on to the retail market and promoting the benefits of the security accreditation to householders. Continue reading…