100% Score for MILA

News | Performance

Mila has received what is arguably the ultimate endorsement of its quality management systems with a 100% score in its most recent ISO9001 BSI audit.

The score means Mila can transition immediately from the 2008 version of the ISO9001 standard to the revised 2015 version, positioning the hardware specialist alongside many of the UK’s leading businesses.

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More Praise for MILA in Supply Chain Audit

News | Performance

Just a few months after being named the Component Supplier of the Year at the G-Awards, Mila has had yet another positive endorsement of its performance, winning an ‘exceeding organisation’ rating from consultants Grant Thornton.

Grant Thornton has just independently audited Mila’s entire supply chain, analysing everything from how it manages its inventory to how its warehouse and transport operations perform. The hardware specialist scored a very impressive 2.7 out of 4, putting it alongside some of the UK’s biggest and most successful businesses.

One of the areas which Grant Thornton singled out for praise was Mila’s handling of the Chinese New Year. Continue reading…

Move Over ALEXA – Meet NORA

News | Sales & Ordering

Move over Alexa – and meet NORA. NORA is the brand new online ordering system from Mila which makes it even easier for customers to place their hardware orders direct.

Customers can now choose to receive a personalised NORA order form from their Mila sales contact which is pre-populated with all the products they order most often. All they have to do is fill in the quantities they need of each of those products and send the form back to: nora@mila.co.uk

There’s no need for customers to check product specs or enter part numbers – NORA takes care of everything. They even get a confirmation email from NORA confirming exactly what they have ordered. Continue reading…

MILA Congratulates TRADESMITH on 25 Years

News | Customers

Mila is leading the congratulations for Sussex based PVC-U trade fabricator Tradesmith as it celebrates its 25th anniversary.

Tradesmith has been buying a large proportion of its hardware from Mila for much of those 25 years, and the partnership between the two companies is stronger than ever. Mila’s Area Sales Manager Earl Tate said:

“In the early 90s, Mila started out supplying Tradesmith with ProStyle window and door handles, but that has vastly expanded over the years to include our ProLinea and ProSecure handle ranges for windows, doors and patios, as well as twin-cam espags, strikers, shootbolts and hinges. Continue reading…

MILA’S ProSecure Handle Gets Ultimate Endorsement

News | Products

Mila’s ProSecure TS007 two star security handle has received what is probably the ultimate endorsement of its quality and performance, having been chosen by a specialist locksmiths company headed up by two ex-police officers.

SheffLOCK which operates across Sheffield and the South Yorkshire region, is now routinely fitting the Mila handle on more than half of its installations, giving customers the choice of either a one star or three star cylinder fitted alongside.

Ex police officers Kevin Hanson and his son Chris both had direct experience of investigating burglaries and advising householders on security prevention before they set up SheffLOCK with Chris’ brother Richard. They knew the importance of installing a visual deterrent in the battle against burglars, and identified the Mila ProSecure handle as providing the ideal combination of quality and value for their customers. Continue reading…

Product choice extends from what you buy to how you buy it

News | Sarah Gyde, Head of Marketing

Mila prides itself on the fact that it has a product to suit every fabricator and every budget. Our good, better, best ranges mean that we have affordable entry level products as well as top of the range high security options, all supplied with the peace of mind backing of the Mila brand.

We have long recognised that we need to provide a choice for customers, and that extends from what they buy, to how they buy from us, and how they access product information.
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