News | Performance
Mila has received what is arguably the ultimate endorsement of its quality management systems with a 100% score in its most recent ISO9001 BSI audit.
The score means Mila can transition immediately from the 2008 version of the ISO9001 standard to the revised 2015 version, positioning the hardware specialist alongside many of the UK’s leading businesses.
News | Performance
Just a few months after being named the Component Supplier of the Year at the G-Awards, Mila has had yet another positive endorsement of its performance, winning an ‘exceeding organisation’ rating from consultants Grant Thornton.
Grant Thornton has just independently audited Mila’s entire supply chain, analysing everything from how it manages its inventory to how its warehouse and transport operations perform. The hardware specialist scored a very impressive 2.7 out of 4, putting it alongside some of the UK’s biggest and most successful businesses.
One of the areas which Grant Thornton singled out for praise was Mila’s handling of the Chinese New Year. Continue reading…
News | Sales & Ordering
Move over Alexa – and meet NORA. NORA is the brand new online ordering system from Mila which makes it even easier for customers to place their hardware orders direct.
Customers can now choose to receive a personalised NORA order form from their Mila sales contact which is pre-populated with all the products they order most often. All they have to do is fill in the quantities they need of each of those products and send the form back to: firstname.lastname@example.org
There’s no need for customers to check product specs or enter part numbers – NORA takes care of everything. They even get a confirmation email from NORA confirming exactly what they have ordered. Continue reading…
News | Customers
Mila is leading the congratulations for Sussex based PVC-U trade fabricator Tradesmith as it celebrates its 25th anniversary.
Tradesmith has been buying a large proportion of its hardware from Mila for much of those 25 years, and the partnership between the two companies is stronger than ever. Mila’s Area Sales Manager Earl Tate said:
“In the early 90s, Mila started out supplying Tradesmith with ProStyle window and door handles, but that has vastly expanded over the years to include our ProLinea and ProSecure handle ranges for windows, doors and patios, as well as twin-cam espags, strikers, shootbolts and hinges. Continue reading…