3000 miles in 12 days

Blog | Richard Gyde, Managing Director

I’ve recently returned from a two week trip to China – 3,000 miles in 12 days and 10 different hotel rooms, which I’m not sure anyone could really describe as glamorous.

Since Mila made the decision to ‘chase the dragon’ and take our manufacturing offshore back in 2008, these trips have become part of my routine and, while they are always exhausting, they are also absolutely essential. Continue reading…

Singing success at Mila

Blog | Richard Gyde, Managing Director

We set great store by our service levels here at Mila – guaranteeing next day delivery and maintaining a supply chain which achieves OTIF scores in excess of 99%.

Critical to that of course is the performance of our warehouse team, who are responsible for making sure that every order is picked accurately, packed securely and despatched promptly. Continue reading…