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Author: Richard Gyde Created: Wednesday, April 1, 2009
Observations about Mila Hardware and our industry

Richard's away in the Far East for a couple of weeks overseeing one of Mila's regular large scale quality audits which we carry out with our suppliers, so I thought I'd use the opportunity to post my first guest blog on my trip to Fensterbau. Although if you follow me on Twitter (@milahardware_uk) you'll know I was tweeting with pictures from the show!

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I posted a blog a few weeks ago appealing to the industry to improve how it communicates the investments which have been made in improved door security.

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It was the hardware industry’s turn to respond to the Glass News ‘Voice of the Industry’ question this month and, along with all the leading players in this market, I was asked to say what enhancements or innovations were coming which would give the consumer even more confidence.

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If you’re a regular reader of Glass News, then look out for this month’s Tech Talk column written by our Technical Manager Strafford Cooke.

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We all like to get positive feedback and it’s even better when it is completely unprompted.  This week I received a fantastic email from a customer who has spent less than £10K with us over the last year or so thanking us for being, as he puts it, ‘one of the few reliable suppliers out there in a hungry industry’.

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Monday was officially labelled ‘Blue Monday’ – apparently the most depressing day of the year because Christmas is over, the weather is grey and most of us have already given up on our New Year’s Resolutions.

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Having just returned from two weeks in China and India, I probably should be saying 快乐的圣诞节 and हैप्पी क्रिसमस aswell which apparently mean Happy Christmas in Chinese and Hindi, but I apologise in advance if Google Translate has let me down here!

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Last Friday was the big night – the G-13 Awards held at the Hilton in Park Lane.  Long recognised as the largest and most prestigious awards event in the glass and glazing calendar, this year the organisers had upped their game even further with new categories, new independent judges and a concerted campaign to attract a record number of entries.

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Like many men of a certain age, I’m embracing Mo-vember this year and growing a moustache to raise funds and awareness for men’s health.

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At the beginning of October, I posted a blog saying that we had achieved our best daily sales turnover in five years...

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