Mila Blog

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Author: Richard Gyde Created: Wednesday, April 1, 2009
Observations about Mila Hardware and our industry

There’s been a bit of Twitter chatter over the past few days about pitting of hardware and the finger is being pointed at hardware produced in China...

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I don’t very often write about products on this blog but we’re creating such a buzz with the launch of our new ProSecure door hinge that I couldn’t resist.

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If you’ve seen the front cover of this month’s Glass & Glazing Products magazine or read the hardware feature in Windows Active, you’ll hopefully have seen our new advertising promoting our brand new ProSecure door hinge.

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I have to say I never thought I’d find a container ship exciting but I’ll confess to a sneaking fascination for The Globe which has featured in a lot of the papers and on TV today...

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Supply Chain Management – it’s much more difficult than it looks!

As someone who spends their life making sure that Mila has what I believe is the best supply chain in the industry, I’ve been watching with interest the problems which some of the UK’s biggest High Street names are currently having with managing their Christmas orders and deliveries.

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Another great night was had by all at last Friday’s G-Awards.  Once again, it was a huge pleasure to be part of such a great occasion and to be celebrating the achievements of this great industry.

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A really interesting article caught my eye on the BBC website last week all about the future of the ‘humble key’...

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It’s been a fantastic week for Mila with two pieces of really good news.

First we heard last week that we are a finalist in the Customer Care Initiative category in the G14 awards...

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We’ve just booked a stand at next year’s Build Show which is happening at the NEC from 28th to 30th April.

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I was in the car the other day and happened to catch a really interesting feature on Radio 4’s You and Yours programme about customer service.

Having recently published the headline findings of our own independent customer survey showing how well we were doing in terms of customer service and satisfaction, I was intrigued to know how we stacked up against the wider market.

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